7j7bd Privacy Policy

1Introduction and Scope

7j7bd ("we", "us", "our") is committed to protecting and respecting the privacy of all individuals who interact with our platform at 7j7bd.pro ("Platform"). This Privacy Policy explains how we collect, use, disclose, store and protect personal information about users who register accounts, place bets, deposit funds or simply visit the Platform. It also explains the rights you hold over your personal data and how you can exercise them.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of our Terms and Conditions. If you do not agree with any part of this policy, please do not use the Platform. We may update this policy from time to time; material changes will be communicated to registered users via email or a prominent on-platform notice.

2Personal Data We Collect

We collect personal data in several ways: directly from you when you register or interact with the Platform, automatically through your device and browser when you visit, and from payment processors when you transact. The table below summarises the main categories of data we collect, the reason we collect each, and how long we retain it.

3How We Use Your Personal Data

We use personal data only for the purposes described in this policy. We do not use your data in ways that are incompatible with those stated purposes. The primary uses of the personal data we collect are:

• To create and manage your 7j7bd account, verify your identity and age, and enable access to all Platform features including betting markets and casino games.
• To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to maintain accurate financial records as required by applicable law.
• To detect, investigate and prevent fraudulent transactions, money laundering, bonus abuse, and other prohibited conduct in accordance with our Terms and Conditions.
• To monitor for responsible gaming indicators, apply player protection tools such as deposit limits and self-exclusion, and comply with our duty of care obligations toward players who may be at risk.
• To send you transactional communications (deposit confirmations, withdrawal notifications, security alerts) and, where you have opted in, promotional communications about relevant offers and events on 7j7bd.

4Legal Basis for Processing

Where data protection law requires us to identify a legal basis for processing personal data, we rely on one or more of the following, depending on the activity:

• Contract performance: processing your registration, verifying your identity, operating your account, and fulfilling your deposit and withdrawal requests is necessary to perform our contract with you.
• Legal obligation: retaining financial records, fulfilling anti-money-laundering requirements, and responding to lawful requests from competent authorities.
• Legitimate interests: fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our products and services — where these interests are not overridden by your own data-protection rights.
• Consent: sending you promotional communications and placing non-essential cookies on your device. You may withdraw consent at any time by contacting [email protected] or adjusting your browser cookie settings.

5Sharing Your Personal Data

We do not sell, rent or trade your personal data. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard): to process your financial transactions. These providers receive only the data required to execute the transaction.
• Identity verification and KYC service providers: to verify your identity and age as required by responsible gaming and fraud-prevention obligations.
• Game content providers (Pragmatic Play, Evolution Gaming and similar studios): to deliver games on the Platform. These providers may receive anonymised session data to enable game delivery and auditing.
• Competent legal authorities: where we are required to disclose data by applicable law, regulation, court order, or lawful request from a competent governmental or law-enforcement authority.

6International Data Transfers

7j7bd primarily serves Bangladesh-based players and operates technical infrastructure designed to keep most personal data within the region. However, some of our third-party service providers (such as global payment networks and cloud infrastructure providers) may process data in jurisdictions outside Bangladesh. Where such transfers occur, we take appropriate steps to ensure that your data receives a level of protection consistent with this policy and applicable data-protection standards, including:

• Entering into data processing agreements with third-party providers that include appropriate data protection clauses binding those providers to equivalent standards of security and confidentiality.
• Sharing only the minimum personal data required to deliver the specific service, and anonymising or pseudonymising data where technically feasible.
• Relying only on reputable, established service providers that maintain their own industry-standard data security certifications and privacy practices.
• Promptly notifying you if we become aware of a data breach that is likely to result in a high risk to your rights and freedoms, in accordance with applicable notification obligations.
• Reviewing our third-party provider relationships periodically to ensure continued compliance with this policy and applicable data-protection requirements.

7Data Security Measures

7j7bd implements technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers, ensuring that your login credentials, financial details and personal information cannot be intercepted.
• Encryption of sensitive data at rest in our databases, including payment method references, identity documents and account credentials.
• Access controls that restrict internal access to personal data on a strict need-to-know basis, with all staff access logged and subject to regular audit.
• Continuous monitoring of Platform systems for signs of unauthorised access, malware, or abnormal traffic patterns, with rapid incident response procedures in place.

8Cookies and Tracking Technologies

We use cookies and similar tracking technologies on the Platform to provide core functionality, improve performance, and (where consented) deliver a more personalised experience. Cookies are small text files stored on your device. We use the following categories of cookies:

• Strictly necessary cookies: required for core Platform functions such as maintaining your login session, processing bets and managing your account. These cannot be disabled without breaking the service.
• Performance and analytics cookies: help us understand how users navigate the Platform, which pages load slowly, and where technical errors occur, enabling us to continuously improve the experience.
• Functionality cookies: remember your preferences such as language setting and display options so you do not need to reset them each visit.
• You can manage or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies may prevent certain parts of the Platform from functioning correctly.

9Your Data Rights

Subject to applicable data-protection law, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within a reasonable period and in any event within 30 days of receipt of your request.

• Right of access: you may request a copy of the personal data we hold about you and information about how we use it.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct or complete it.
• Right to erasure: in certain circumstances you may ask us to delete personal data we hold about you. This right is subject to legal retention obligations — for example, we may be required to retain transaction records for a period mandated by financial regulations.

10Marketing Communications and Opt-Out

Where you have opted in to receive promotional communications from 7j7bd, we may contact you by SMS or email about bonuses, sporting events (including BPL, IPL and T20 tournaments), new game releases, and seasonal promotions such as Eid and Pohela Boishakh offers. We will always:

• Clearly identify ourselves as the sender in all marketing messages.
• Include a clear and easy unsubscribe mechanism in every promotional SMS and email.
• Honour all unsubscribe requests within 5 business days. After opting out, you will continue to receive transactional messages (deposit confirmations, security alerts) as these are not marketing.
• Never share your contact details with a third party for that party's independent marketing purposes.
• You may also update your communication preferences at any time by contacting [email protected] and specifying the types of communication you wish to receive or stop receiving.

11Changes to This Privacy Policy

7j7bd may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements in our data handling practices. The date at the top of this policy indicates when it was last reviewed.

Where changes are material — for example, we start using your data in a new way, share it with a new category of third party, or change the legal basis for processing — we will notify registered users by email or by displaying a prominent notice on the Platform at least 14 days before the change takes effect. Continued use of the Platform after that date constitutes acceptance of the revised policy.

12Contact and Data Controller

7j7bd is the data controller responsible for personal data collected through the Platform. If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal data, please contact our dedicated privacy team. We are committed to resolving all privacy-related enquiries promptly and transparently.

We aim to acknowledge all privacy requests within 48 hours of receipt and to provide a full response within 30 days. Where a request is complex or we receive a high volume of requests, we may extend this period by a further 30 days, in which case we will inform you of the extension and the reasons for it.